Testimonials

“The expert helped us with preparing for our CQC visit. He helped us over a span of several weeks and was very professional and forthcoming with advice. He identified problems that we had not realised were there and showed us how to tackle them.He was consistent and motivating and didn’t hold back telling us when he felt progress was not happening as it should be.  He set us weekly tasks and goals which we were to achieve by his next visit.With the expert’s help, we achieved a ‘Good’ rating with an area of Outstanding practice, where previously it had been ‘Requires Improvement’.”

“CQC is always changing what it wants from practices. The regulations tighten in some areas and loosen in others, and it is difficult to keep up with it all on their website.What we found exceptionally helpful was that the expert was on the ball and knew all of the regulations. We prefer to have a detailed pre-inspection visit by an expert who is able to focus on our areas of development, than wait for inspection day to find out.We look forward to the expert coming back and re-visiting us soon, so we can have an objective way of staying on top form!”